Shipping & Delivery Policy – RapidClean Illawarra / Rapid Supplies

01 Delivery Areas & Couriers

Delivery is available across Australia through our network of trusted couriers and freight partners. We offer special delivery rates within our local and extended local delivery zones, with freight services available to other areas Australia-wide.

Local and extended local deliveries are subject to minimum order values and applicable fuel surcharges. All minimum order values and delivery charges below are quoted excluding GST.

02 Local Delivery – Illawarra & Wollongong

Our local delivery area covers Bulli to Gerroa (Bright Green zone on the map below).

• Orders under $150 (excl. GST): Flat delivery fee of $27.27 + GST, inclusive of the fuel surcharge.
• Orders $150 and over (excl. GST): Free standard local delivery, subject to a $6.00 + GST fuel surcharge.

03 Extended Local Delivery – Illawarra Extended, Southern Highlands, Southern Sydney & South Coast

Our extended local delivery area covers locations outside our standard local delivery zone, including parts of the Illawarra, Southern Highlands, Southern Sydney and South Coast (Light Green zone on the map below).

• Orders under $200 (excl. GST): Flat delivery fee of $45.45 + GST, inclusive of the fuel surcharge.
• Orders $200 and over (excl. GST): Free standard extended local delivery, subject to a $12.00 + GST fuel surcharge.

See the map below for a visual guide to our local and extended local delivery zones.

04 Fuel Surcharge

Since March 2026, RapidClean Illawarra has applied a fuel surcharge in response to increased fuel costs.

• Local delivery: $6.00 + GST.
• Extended local delivery: $12.00 + GST.

For orders below the applicable minimum order value (MOV), the fuel surcharge is already included in the standard delivery fee.

For orders meeting or exceeding the MOV, we waive the standard delivery fee. The applicable fuel surcharge remains payable.

05 Australia-Wide Freight

For deliveries outside our local and extended local delivery zones, freight charges are calculated based on the delivery location, order size, weight and applicable carrier rates.

Freight charges will be confirmed during checkout or provided by our team where a manual freight quotation is required.

Please contact us if you require assistance arranging delivery outside our standard delivery areas.